Legal
Returns & Refunds
Last updated: October 2026
We want you to be completely satisfied with your purchase. If something isn't right, we'll make it right.
Return window
You may request a return within 30 days of the delivery date. After 30 days, we are unable to accept returns unless the item is defective or was damaged in transit.
Eligible items
To be eligible for a return, items must be unused, in their original packaging, and in resalable condition. Items that have been installed, modified, or show signs of use may not be accepted. Electrical components that have been connected or installed are not eligible for return unless defective.
How to start a return
Contact us through our Contact page with your order reference number and the reason for your return. We will respond within 1–2 business days with return instructions and a return address. Do not ship items back without first receiving return instructions — unrequested returns may not be processed.
Return shipping
Customers are responsible for return shipping costs unless the item arrived damaged or defective. We recommend using a trackable shipping method, as we cannot be responsible for items lost in return transit.
Refund processing
Once we confirm your return has been received and inspected, refunds are processed within 5–7 business days back to your original payment method. You will receive an email confirmation when your refund has been issued. Depending on your bank, it may take an additional 3–5 business days to appear on your statement.
Damaged or defective items
If your item arrived damaged or is defective, please contact us within 7 days of delivery with photos of the damage or defect. We will arrange a replacement or issue a full refund at no cost to you, including return shipping.
Wrong item received
If you received the wrong item, contact us within 7 days of delivery. We will send the correct item and arrange return of the incorrect one at our expense.